🔒 Legal Document

Privacy Policy

Last updated: August 3, 2026How DovePDF collects, uses, and protects your information.

Short version: We don't require an account to use DovePDF. Files you upload are processed only to perform the tool you requested and are deleted shortly after. We use a small number of third-party services for analytics and advertising, which may set cookies. We never sell your personal information.

1Overview

This Privacy Policy explains how DovePDF ("we", "us", "our") collects, uses, discloses, and safeguards information when you visit or use dovepdf.com (the "Service"). By using the Service, you agree to the collection and use of information as described in this policy.

This policy should be read together with our Terms of Service. If you do not agree with this policy, please do not use the Service.

2Information We Collect

We collect the following categories of information:

  • Files you upload — the documents and images you choose to process using our tools
  • Usage data — pages visited, tools used, session duration, referring pages, browser type and version, device type, and operating system, collected automatically via analytics
  • Technical data — IP address, approximate location derived from IP, log data, and cookies necessary to operate, secure, and monitor the Service
  • Communications — information you provide when you contact us, such as your email address and the content of your message

DovePDF does not require you to create an account, so we do not collect names, passwords, or profile information unless you voluntarily provide them by contacting us.

3How We Use Information

We use the information we collect to:

  • Provide, operate, and maintain the tools available on DovePDF
  • Process the files you upload solely for the purpose of the operation you requested
  • Monitor and analyse usage to understand how the Service is used and to improve it
  • Detect, prevent, and address technical issues, abuse, or security incidents
  • Display advertising that helps fund the free tools we provide
  • Respond to your enquiries when you contact us
  • Comply with applicable legal obligations

We do not use the content of your uploaded files for advertising, profiling, or any purpose other than performing the tool operation you requested.

4File Processing and Retention

Depending on the tool, your files are processed either entirely in your browser (client-side), in which case they are never transmitted to our servers, or uploaded to our servers for processing (server-side).

Retention: Files processed on our servers are used only to perform the requested operation and are automatically deleted shortly after processing completes, or after a short period of inactivity, whichever is sooner. We do not review, share, back up, or use the content of your files for any other purpose.

We strongly advise against uploading highly sensitive or confidential documents unless you are comfortable with the associated risks of internet transmission, as described in our Terms of Service.

5Cookies and Tracking Technologies

We use cookies and similar tracking technologies (such as local storage and pixel tags) to operate the Service, remember your preferences, and understand how the Service is used.

The main technologies we use are:

  • Google Analytics — to understand aggregate usage patterns, such as which tools are used most and how visitors navigate the site
  • Google Tag Manager — to manage the tags used across the site, including the ones listed here
  • Statcounter — for supplementary traffic analytics
  • Google AdSense — to serve advertisements, which may use cookies to show ads based on your prior visits to this or other websites

You can control or disable cookies through your browser settings, and you can opt out of personalised Google advertising through Google's Ads Settings. Disabling cookies may affect some functionality of the Service.

6Third-Party Services

The third-party services listed above are operated by companies independent of DovePDF and may collect and process data according to their own privacy policies, not this one. We encourage you to review those policies to understand how they handle your information.

We do not control, and are not responsible for, the privacy practices of these third parties.

7How We Share Information

We do not sell your personal information to third parties.

We may share limited information in the following circumstances:

  • With service providers who help us operate the Service, such as hosting and analytics providers, under obligations to protect your data
  • With advertising partners, limited to data those partners collect directly via their own cookies and technologies
  • If required to do so by law, regulation, legal process, or governmental request
  • To protect the rights, property, or safety of DovePDF, our users, or the public, including to prevent fraud or abuse
  • In connection with a merger, acquisition, or sale of assets, subject to this policy continuing to apply to your information

8Your Rights

Depending on where you live, you may have rights under data protection laws such as the GDPR (EU/EEA/UK) or the CCPA (California) and similar US state laws.

These rights may include the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to or restrict certain processing
  • Request a copy of your data in a portable format
  • Withdraw consent where processing is based on consent

Because we do not maintain user accounts or persistent profiles tied to an identity, most requests relate to browser-level data (such as cookies), which you can manage directly through your browser. For any other request, contact us using the details below and we will respond within a reasonable timeframe.

9Do Not Track Signals

Some browsers offer a "Do Not Track" (DNT) setting. There is currently no industry-standard way to respond to DNT signals, so our Service does not currently respond to them differently from how it treats users who have not enabled DNT.

10Children's Privacy

The Service is not directed at children under 13 (or under 16 if you are located in the EU). We do not knowingly collect personal information from children below this age. If you believe a child has provided us with personal information, please contact us so we can investigate and remove it.

11Data Security

We take reasonable technical and organisational measures to protect your data, including encrypted transmission (HTTPS) and prompt deletion of processed files.

No method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.

12International Data Transfers

Your information may be transferred to, stored, and processed in countries other than your own, including countries where our servers or third-party providers operate, which may have different data protection laws than your country.

Where required, we rely on appropriate safeguards — such as standard contractual clauses or equivalent mechanisms used by our third-party providers — to ensure such transfers comply with applicable data protection laws.

13Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or operational reasons. When we do, we will update the "Last updated" date at the top of this page.

Continued use of the Service after changes are posted constitutes your acceptance of the updated policy. We recommend checking this page periodically to stay informed of any updates.

14Contact Us

If you have questions about this Privacy Policy or how we handle your data, or if you would like to exercise any of the rights described above, please contact us:

Email: cs@dovepdf.com

Website: dovepdf.com

We aim to respond to all privacy-related enquiries within 5 business days.